We are located at 555 Castlehill, the Royal Mile, Edinburgh, EH1 2ND, just a 1 minute walk from Edinburgh Castle. We are located on the first floor, and the building has both stairs and a lift.
Our staff are on hand at this location from 0900 - 1800 daily, all year round, to answer any questions you have.
You can find images of our departure point on each of our tour pages: www.timberbushtours.com.
From Waverley Train Station
Details of public transport to our departure point and shop can be found at Transport for Edinburgh.
All transport in Scotland: www.travelinescotland.com
We have a fleet of 7, 10, 16, 19, 29, 32, 43 & 47 seat Mercedes Benz & MAN coaches. They feature large windows and air conditioning, with each upgraded every 3 years to ensure maximum comfort for our customers. All of our coaches are equipped with a first aid box and safety information is provided by your Driver-Guide before departure. There are two steps to get on to the coaches, and these coaches are not wheelchair accessible. We can, however, store foldable wheelchairs in the hold of our coaches.
Unfortunately our staff are unable to assist customers getting on and off the coach. We would ask that you be physically able and comfortable to do this yourself, or with a friend.
We book accommodation for customers on our multi day tours. Accommodation is located centrally and due to the age of some buildings, we cannot guarantee accessibility. If you do have requirements, please notify our Reservations Team at the time of booking.
All of our tours are conducted by English-speaking Driver-Guides. We do provide written translations in English, French, German, Spanish, Italian, Portuguese, Chinese and Russian. If you require a translation, please request this by calling 0131 226 6066 or email our Reservations Team before departure.